Q & A’s

🎀What is your turn around time?

All items are Ready to ship please allow 2 to 4 business days to process & ship your items.

This does NOT include weekends or holidays.

🎀I have an issue with my item(s) who do I contact?

Please go over your order as soon as you receive it. For any reason you are not happy with your order or a mistake has been made please email me @ wildchildcreationscr@yahoo.com ASAP!

🎀My package shows delivered but it’s not here?

Please use the tracking number provided and call your local post office they will be able to assist you.

🎀My order got lost what do I do know?

If your order is under $20.00 it does NOT have insurance we will NOT be responsible for lost or stolen packages. If you would like to add additional insurance to your package please email wildchildcreationscr@yahoo.com

***Packages that are $20.01 and over come with insurance we will be able to file a claim with USPS please email us so we can begin the claim process.

🎀Can I add insurance to my package?

Yes, I highly recommended that you do in case a situation comes up.

ALL orders $20.01 and over include insurance.

🎀Can I return or exchange a custom or made to order item.

Due to the nature of those orders 

you can NOT return those items as they were custom made to your request. 

🎀I am local to you can I pick up my order?

Yes, we provide Free local porch pick up it’s under surveillance 24/7.